Metadata-Version: 2.1
Name: odoo-addon-helpdesk_mgmt_sale
Version: 16.0.1.0.0.4
Summary: Add the option to select project in the sale orders.
Home-page: https://github.com/OCA/helpdesk
Author: Tecnativa,Odoo Community Association (OCA)
Author-email: support@odoo-community.org
License: AGPL-3
Classifier: Programming Language :: Python
Classifier: Framework :: Odoo
Classifier: Framework :: Odoo :: 16.0
Classifier: License :: OSI Approved :: GNU Affero General Public License v3
Classifier: Development Status :: 4 - Beta
Requires-Python: >=3.10
Requires-Dist: odoo-addon-helpdesk-mgmt<16.1dev,>=16.0dev
Requires-Dist: odoo<16.1dev,>=16.0a

.. image:: https://odoo-community.org/readme-banner-image
   :target: https://odoo-community.org/get-involved?utm_source=readme
   :alt: Odoo Community Association

===================
Helpdesk Sale Order
===================

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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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    :alt: Beta
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    :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_sale
    :alt: OCA/helpdesk
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This module extends the Helpdesk functionality in Odoo to allow an integration between
Helpdesk tickets and sales orders. A ticket can have several sales orders associated
with it, which in turn will have the ticket associated with it, allowing tickets and
sales to be related.

**Table of contents**

.. contents::
   :local:

Usage
=====

To associate orders to Helpdesk tickets:

#. Create or modify a Helpdesk ticket.
#. In the ticket view, you will find a **Sales Order** Smartbutton which will show the number of orders associated to the ticket.
#. Clicking on the Smartbutton will open a view with all the sales orders related to the current ticket.
#. To create an order associated to the ticket click on the **Create** button.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_sale%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
~~~~~~~

* Tecnativa

Contributors
~~~~~~~~~~~~

* `Tecnativa <https://www.tecnativa.com>`_:

  * Pilar Vargas

Maintainers
~~~~~~~~~~~

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_sale>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
