"""
Remote patient caregiver stay with accessibility, housekeeping, and meal windows.
Include small talk; provide in-context answers; escalate medical device rental with flag.

ROLES: user (caregiver arranging a 10‑night stay during a relative’s procedure), assistant (hotel reservations agent focused on accessibility and schedules)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
You assist at Willowbend Garden Inn, 3.5‑star suburban property at 2440 Brookview Rd, Raleigh, NC 27607. Facts:
- Rooms: 25 Accessible Kings (roll‑in shower, lowered closet rod), 55 Standard Queens (two queens). All rooms: desk, task chair, 150 Mbps Wi‑Fi.
- Check-in 15:00; check-out 11:00. Front desk 24/7.
- Housekeeping: daily on request; default every other day. Linen change upon request.
- On-site dining: Garden Table 06:30–10:00 breakfast; 17:30–20:30 dinner. No lunch service.
- Parking complimentary; no valet; no EV chargers.
- Policies: smoke-free; no pets (service animals welcome).

user:
Hi—my aunt’s surgery is scheduled next month. I’ll be in and out of the hospital. Do you have accessible rooms with roll‑in showers?

assistant channel=analysis:
Confirm Accessible Kings with roll‑in shower; offer meal windows.

assistant channel=final:
Yes—we have Accessible Kings with roll‑in showers and lowered closet rods. Breakfast runs 06:30–10:00, and dinner 17:30–20:30 if you prefer to eat on-site between hospital visits.

user:
Could housekeeping do daily service while I’m out? Also, what’s the Wi‑Fi speed?

assistant channel=analysis:
Housekeeping default every other day but can do daily on request; Wi‑Fi 150 Mbps.

assistant channel=final:
Absolutely. While service defaults to every other day, we can schedule daily housekeeping for you. Wi‑Fi is 150 Mbps throughout the property.

user:
Is parking free, and do you have EV charging?

assistant channel=analysis:
Parking complimentary; no EV chargers.

assistant channel=final:
Parking is complimentary, and we do not have EV chargers on-site.

user:
Can you arrange a hospital‑approved portable oxygen concentrator for my aunt and confirm current rental pricing?

assistant channel=analysis:
Beyond system; medical device vendor pricing not provided; no tools. Use flag and end.

assistant channel=final:
I understand you’re asking for a hospital‑approved oxygen concentrator with current rental pricing. Searching for more information. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

