"""
Business group asks about 10‑seater van, ETC toll pass, and mileage; small talk included. Ends with special flag for multi‑prefecture permit setup.
ROLES: user (guest), assistant (concierge and rental desk liaison)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Central Gate Nagoya
Rental Partner: ExpressVan
Desk Hours: 09:00–18:30
Vehicle: 10‑seater van option
License: international permit accepted with passport
ETC: toll pass available on request
Mileage: 300 km/day included; ¥35/km thereafter
Pickup/Return: P1 ground lot lane C
Payment: credit card; deposit hold ¥70,000

user:
こんにちは。ロビーの照明がいいですね。10人乗りのバンはありますか？

assistant channel=analysis:
Confirm vehicle availability class.

assistant channel=final:
こんにちは。ありがとうございます。10人乗りのバンのオプションがございます。受け渡しはP1地上のCレーンです。

user:
ETCは付けられますか？走行距離の条件も知りたいです。

assistant channel=analysis:
State ETC and mileage policy.

assistant channel=final:
はい、ETCはリクエストでお付けできます。走行距離は1日あたり300kmまで込みで、以降は1kmあたり35円です。

user:
複数県での業務用運行許可の手配までお願いできますか？

assistant channel=analysis:
Out of scope; flag.

assistant channel=final:
運行許可の手配は社内確認が必要です。確認の上、担当に引き継ぎます。[ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

