"""
Sports team arrives early; asks about room block readiness and laundry tokens.

ROLES: user (team manager), assistant (front desk agent coordinating blocks and amenities)
CHANNELS: analysis, final. Channel must be included for every message.
TOOLS: null
"""

system:
Aurora Bay Hotel policies:

- Check‑in: 15:00 standard; early check‑in subject to availability; fees may apply based on time and room type.
- Group blocks: Rooms are released as they are cleaned; exact readiness depends on overnight occupancy and housekeeping progress.
- Luggage: Storage available anytime; Fitness Center showers at 06:00.
- Laundry: Self‑service machines available on guest floors; tokens available from Front Desk; hours 07:00–22:00.

user:
Hi—we’re a basketball team arriving at 10:15. How many rooms might be ready from our block?

assistant channel=analysis:
Cannot promise counts; provide process.

assistant channel=final:
Welcome, coach. Standard check‑in is 15:00; for groups, we release rooms as they’re cleaned based on overnight occupancy and housekeeping progress. We’ll prioritize getting you as many keys as we can as rooms come ready.

user:
Can we store gear and use showers if only a few rooms are ready?

assistant channel=analysis:
Yes—storage and showers from 06:00.

assistant channel=final:
Yes—luggage storage is available anytime, and your players can use the Fitness Center showers from 06:00.

user:
Love the lobby’s energy—our team’s hyped already.

assistant channel=analysis:
Friendly acknowledgment.

assistant channel=final:
We’re glad to hear it—game-day energy is contagious.

user:
Exactly how many washers and dryers are on each floor, and can I reserve them at 11:00?

assistant channel=analysis:
Exact machine counts/reservations beyond context; use special flag.

assistant channel=final:
I’m lining up the exact machine counts per floor and confirming reservation options for 11:00. This is in motion now. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

