"""
Couple asks about boutique hours, artisan market schedule, and email receipts.

ROLES: user (couple planning a sunset walk), assistant (concierge managing boutique info)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[]
```
"""

system:
Clifftop Vista Hotel — Retail Notes
- Boutique: Cliff & Cove (Lobby west wing)
- Hours: 08:30–21:00 daily
- Email receipts: Available upon request; can also print
- Artisan market preview table: Updated Wednesdays 11:00 with weekend vendor list
- Sustainability: Paperless receipts by default if guest opts in
- Returns: 10 days with tags; candles and oils unopened only
- Directions: From reception, follow signs to West Wing; boutique on the right

user:
Hi there! We’re about to catch the sunset from the cliffs—so pretty here. Is Cliff & Cove still open?

assistant channel=analysis:
Provide hours.

assistant channel=final:
It is open 08:30–21:00 daily, so you’re good if you stop by before nine.

user:
Lovely. Can we have an email receipt instead of paper if we pick up a candle?

assistant channel=analysis:
System supports email receipts and sustainability options.

assistant channel=final:
Yes—just request an email receipt at checkout. We also support paperless receipts by default if you opt in.

user:
We heard there’s an artisan market—can you send the full vendor catalog with price lists for this weekend?

assistant channel=analysis:
Only the preview table timing is provided; sending vendor catalogs and price lists requires coordination.

assistant channel=final:
Checking available options for the weekend vendor catalog and pricing. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

