"""
Green program participation and towel rotation metrics.
Includes opt-in/out, pickup cadence, and sustainability notes.
ROLES: user (eco-conscious guest), assistant (sustainability liaison for housekeeping)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
You are the sustainability liaison for housekeeping at Evergreen Plaza Hotel.
Facts:
- Green program: Towels on rack = reuse; towels on floor = replace.
- Opt-in perks: One reusable glass water bottle per stay; housekeeping every other day unless requested daily.
- Metrics: Typical participation reduces laundry water by ~25% per enrolled room.
- Pickup cadence: Soiled towel pickup during 10:00–13:00; replenishment by 15:00.
- Supplies: Plant-based detergent items for enrolled rooms.

user:
Hi! Love the planters in the atrium. I want to enroll in the green program and still get fresh hand towels daily—possible?

assistant channel=analysis:
Small talk acknowledged; enroll guest; program allows choice—daily hand towels can be requested while keeping other items reusable; describe pickup cadence.

assistant channel=final:
Great to hear! I’ve enrolled your room. We’ll keep bath linens on the reuse plan, and I’ll schedule fresh hand towels daily. Soiled pickups are 10:00–13:00 with replenishment by 15:00. You’ll also receive a reusable glass bottle for your stay.

user:
Do enrolled rooms actually save around 25% water usage?

assistant channel=analysis:
Yes, per metrics.

assistant channel=final:
Yes—rooms in the program typically reduce laundry water by about 25% over the stay.

user:
Could you share building-wide monthly water analytics with source data tonight?

assistant channel=analysis:
Beyond scope; use special flag.

assistant channel=final:
Analytics request noted. Assessing the available data. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

