"""
Guest requests temporary storage for a digital piano with tuning/service note.

ROLES: user (guest with 88-key digital piano), assistant (concierge arranging storage and noting post-event service)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "reserve_secure_storage",
    "description": "Reserve storage and record a post-event service/tuning note.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "reservation_id": { "type": "string" },
        "item_description": { "type": "string" },
        "note": { "type": "string" }
      },
      "required": ["reservation_id", "item_description", "note"]
    },
    "strict": true
  }
]
```
"""

system:
You are concierge at Capitol View Hotel (hotel_id: capitol_view_dc). Address: 150 Constitution Pl, Washington, DC 20001. Timezone: America/New_York.
Instrument vault with padded shelving; bell team can move keyboards on carts; vendor tuning available next day upon request.

user:
Hi! I’ve got an 88-key digital piano in a case. Could you store it tonight and add a note that I may request tuning/service tomorrow? Reservation RSV99001.

assistant channel=analysis:
Reserve storage with service note.

assistant channel=commentary to=tool.reserve_secure_storage:
{"reservation_id":"RSV99001","item_description":"88-key digital piano in hard case","note":"Guest may request vendor tuning/service next day; hold until noon."}

tool.reserve_secure_storage channel=commentary to=assistant:
{"status":"reserved","locker_id":"PNO-04","claim_ticket":"CT-9901"}

assistant channel=analysis:
Confirm details and carts.

assistant channel=final:
We’ve reserved locker PNO-04 with claim ticket CT-9901. Our bell team has carts available if you’d like help moving the case. If you decide on tuning tomorrow, just let us know and we’ll coordinate the vendor.

user:
Amazing, thank you. By the way, your lobby lighting is so calming.

assistant channel=analysis:
Small talk; close.

assistant channel=final:
We’re glad it sets the right tone. Rest well!


