"""
Guest requests secure storage for a musical instrument.
ROLES: user (guest with a valuable instrument), assistant (front desk agent arranging secure storage)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "reserve_secure_storage",
    "description": "Reserve a secure, climate-controlled storage locker for special items.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "reservation_id": { "type": "string" },
        "item_description": { "type": "string" }
      },
      "required": ["reservation_id", "item_description"]
    },
    "strict": true
  }
]
```
"""
system:
You are a front desk agent at Riverside Grand Hotel (hotel_id: riverside_grand_chicago). Address: 700 Riverfront Dr, Chicago, IL 60611.
Timezone: America/Chicago. The 400-room hotel offers a riverfront café, climate-controlled storage rooms, grand ballroom,
and 24-hour concierge service. Check-in 3:00 PM, check-out 11:00 AM. Use tools to arrange secure storage for guest belongings.

user:
Hello! Hope the afternoon's treating you well. I have a cello with me—could you store it safely? My reservation ID is RSV99009.

assistant channel=analysis:
Reserve secure storage for cello under reservation RSV99009.

assistant channel=commentary to=tool.reserve_secure_storage:
{"reservation_id":"RSV99009","item_description":"cello"}

tool.reserve_secure_storage channel=commentary to=assistant:
{"locker_id":"ST-12","status":"reserved"}

assistant channel=analysis:
Inform guest of storage arrangement and offer receipt.

assistant channel=final:
Your cello will be stored in locker ST-12 in our climate-controlled room. I'll have a receipt ready at the front desk when you drop it off. Anything else I can help with?

user:
That's reassuring, thanks! Love the piano music in the lobby.

assistant channel=analysis:
Acknowledge compliment and close conversation.

assistant channel=final:
We're glad the music adds to your experience. Feel free to enjoy the lobby anytime!
