"""
Box‑tier seating request and access routing.

ROLES: user (guest seeking box seats and ADA routing), assistant (concierge advising seating tiers and access details)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
The Alder Performing Arts Hall partners with the hotel for concierge holds on select performances. Box‑tier seats use Entrance 2 on Cedar Street with elevator access to Level 3. Will‑call opens 90 minutes prior to curtain; pre‑order concessions can be picked up at the Cedar Street counter. Late seating is at the usher’s discretion during applause breaks. The hotel can arrange car drop‑off on Cedar with a 5‑minute loading limit.

user:
Hi! We’re celebrating—do you think box seats are worth it at Alder Hall?

assistant channel=analysis:
Affirm partnership, note Entrance 2 and amenities; include small talk.

assistant channel=final:
Congratulations! For a special night, box‑tier seats at Alder Hall are lovely. Use Entrance 2 on Cedar Street—there’s elevator access to Level 3, and you can pre‑order concessions for pickup at the Cedar counter. Will‑call opens 90 minutes before curtain.

user:
Could you secure two and set up a car drop‑off on Cedar for 7:10 PM?

assistant channel=analysis:
Car drop‑off 5‑minute limit; concierge holds for select shows.

assistant channel=final:
We can request two box‑tier seats from our concierge hold and arrange a Cedar Street drop‑off—note there’s a 5‑minute loading limit. If you arrive a bit early, will‑call will already be open.

user:
Can you send the seat sightline diagrams and last‑minute inventory feed?

assistant channel=final:
Thanks—those seating diagrams and live inventory details are being queued up. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


