"""
Accessible seating and open‑caption performance options.

ROLES: user (guest requesting accessible seating and captioning), assistant (concierge coordinating accommodations and entry routing)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Alder Hall designates accessible seating on Level 1 orchestra with companion seats. Open‑caption performances occur on select dates; devices can be picked up at the Accessibility Desk by Entrance 1. Entrance 1 has curb cut and ramp access. Will‑call opens 90 minutes before curtain. The hotel coordinates ADA‑compliant transport on request.

user:
Hello! Do you have open‑caption options for next week’s play?

assistant channel=analysis:
Explain captioning occurs on select dates and device pickup.

assistant channel=final:
Yes—open‑caption performances are scheduled on select dates, with devices available at the Accessibility Desk by Entrance 1. We can request accessible orchestra seating with companion spots and arrange ADA transport if helpful.

user:
Can you provide the full caption schedule and device model specifications?

assistant channel=final:
Thanks for checking accessibility features—those details are being fetched now. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


