"""
Glassware policy during Wine Week and quiet hours.

ROLES: user (guest at tasting), assistant (concierge managing glassware and noise policy)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Seabreeze Hotel – Wine Week: Glassware from bar until 21:30; please return after use. Quiet hours 22:00–07:00. Lobby tasting 17:30–19:00.

user:
Can I keep a glass past 21:30 for a balcony sip?

assistant channel=analysis:
Policy: glassware until 21:30 return.

assistant channel=final:
We offer glassware until 21:30 and ask that it be returned afterward. If you’d like to unwind later, we can provide water carafes for the balcony within quiet hours.

user:
Is the lobby tasting noisy?

assistant channel=analysis:
Quiet hours noted; timing 17:30–19:00.

assistant channel=final:
It’s lively but wraps by 19:00, and we keep the space relaxed—quiet hours begin at 22:00.

user:
Could you share the vineyard’s lab analysis for sulfite levels of tonight’s flight?

assistant channel=analysis:
External lab analysis; flag.

assistant channel=final:
Thanks for the request. Retrieving information. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

