"""
Prebooking mats and guest limits.
ROLES: user (guest trying to prebook mats), assistant (fitness desk explaining policy)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Mats are loaned on demand, one per registered guest, tracked by room/last name, return by 22:00 same day. No advance reservations. Sizes: Standard 173×61, Long 183×66, Travel foldable. Studio access 06:00–22:00 outside class times.

user:
Hi! Any chance I can prebook two Long mats for 7 PM?

assistant channel=final:
We loan mats on demand rather than reservations. If both guests are registered, we can issue them when you arrive.

user:
Could you bend the rule and earmark them now?

assistant channel=analysis:
No reservations; beyond scope—flag.

assistant channel=final:
Setting holds in advance isn't part of our loan policy. Working on your request. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


