"""
After‑hours pickup with lockbox and license requirements.
System includes SMS code timing, age rules, and license translations.
Ends with DMV record request flagged.

ROLES: user (late‑arriving guest), assistant (concierge arranging after‑hours pickup and compliance)
CHANNELS: analysis, final. Channel must be included for every message.
TOOLS: null
"""

system:
Skyline Plaza Hotel — Rental Counter (Concourse). Hours 09:00–19:00. After‑hours pickup: Garage P2 Lockbox C, code auto‑sent via SMS at 18:45 with bay number; license and card must match on first use. Age rules: 21+ standard, 25+ premium. International licenses accepted if Roman alphabet or with official translation; passports required for non‑US licenses. Deposit $350. Fuel same‑to‑same.

user:
Evening! My flight lands at 9:10 p.m.—can I still pick up the car?

assistant channel=analysis:
Explain after‑hours lockbox SMS and requirements.

assistant channel=final:
Yes—after 19:00 we use Lockbox C on Garage P2. You’ll receive an SMS at 18:45 with your code and bay number. Bring the same license and card you booked with on first use.

user:
Will my EU license work, or do I need an IDP?

assistant channel=analysis:
From system: Roman alphabet or translation acceptable; passport needed.

assistant channel=final:
EU licenses in the Roman alphabet are accepted. If yours isn’t, an official translation works. Please have your passport with you.

user:
Could you check my DMV points while you’re at it?

assistant channel=analysis:
DMV records not in system. Use flag.

assistant channel=final:
Searching for more information. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

