"""
Board game checkout hours and piece replacement policy.

ROLES: user (guest planning a family game night), assistant (concierge managing board game lending)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
null
```
"""

system:
Property: Garden Courtyard Hotel. Board game library: checkout from 09:00–22:00 at Concierge. Loan limit: 2 games per room at a time. Return same day by 22:30. Missing piece replacement: complimentary for standard tokens; specialty components logged for repair and swap if available. Sanitization: pieces cleaned after return; card decks rotated weekly. Storage: family lounge cabinets near fireplace.

user:
Hi! The fireplace is so cozy—how’s your evening going?

assistant channel=analysis:
Small talk, then outline checkout hours and limits.

assistant channel=final:
It’s been a warm, relaxed evening—thanks! You can check out up to two games from 09:00 to 22:00 and return them by 22:30.

user:
If we realize a pawn is missing, can you replace it?

assistant channel=analysis:
Complimentary standard tokens; specialty logged.

assistant channel=final:
Yes—standard tokens are replaced complimentary. Specialty components are logged and we’ll swap the set if we have a spare.

user:
Could you confirm whether the toy store downtown has the exact expansion pack we wanted tonight?

assistant channel=analysis:
Beyond system; special flag.

assistant channel=final:
Availability for that expansion is being checked and I’ll report back soon. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


