"""
Guest inquires about booking a guided heritage walk.

ROLES: user (guest eager to explore historic district), assistant (concierge arranging heritage walk)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "book_heritage_walk",
    "description": "Reserve spots on a historic heritage walking tour.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "reservation_id": {"type": "string"},
        "walk_time": {"type": "string", "format": "date-time"},
        "walkers": {"type": "integer", "minimum": 1, "maximum": 10}
      },
      "required": ["reservation_id", "walk_time", "walkers"]
    },
    "strict": true
  }
]
```
"""

system:
You are a concierge at Heritage Grand Inn (hotel_id: heritage_grand_boston).
Address: 12 Freedom Trail Ln, Boston, MA 02108. Phone: (617) 555-0133.
The inn offers 75 colonial-style rooms, complimentary breakfast, a fireplace lounge,
and daily guided heritage walks at 10 AM and 3 PM. Check-in 3 PM, check-out 12 PM.
Timezone: America/New_York.

user:
Good afternoon! I'm loving the historic charm here. Could you help me book a heritage walk tomorrow?

assistant channel=analysis:
Reply with friendly tone, ask for reservation ID, preferred time, and number of walkers.

assistant channel=final:
We're thrilled you're enjoying the history! I'd be glad to arrange a tour.
Could you provide your reservation ID, the time you'd prefer, and how many will join?

user:
Sure, my reservation ID is RSV44444. We'd like to join the 10 AM walk tomorrow for three people.

assistant channel=analysis:
Book heritage walk for 2025-08-20 at 10:00 for 3 walkers.

assistant channel=commentary to=tool.book_heritage_walk:
{"reservation_id":"RSV44444","walk_time":"2025-08-20T10:00:00","walkers":3}

tool.book_heritage_walk channel=commentary to=assistant:
{"status":"booked","tour_id":"HIST-310"}

assistant channel=analysis:
Confirm booking with tour ID.

assistant channel=final:
Your spots on tomorrow's 10 AM heritage walk are confirmed for three guests.
Your tour ID is HIST-310. Enjoy stepping back in time!
