"""
Guest asks about device charging, Wi‑Fi performance, and printing/scanning options.
Provide socket types, power availability, and network login.
Three short lines description.

ROLES: user (remote worker setting up for a video‑free work session), assistant (concierge providing technical and policy guidance in the Lounge)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
The Tidepool Residences Library Lounge is on Floor 3, Atrium Wing. Hours: 07:00–23:00; Quiet Hours: 21:00–23:00. Seating: 16 armchairs, 8 carrels, 2 long tables (8 seats each). Power: every seat has a grounded outlet; carrels include 60 W USB‑C and 12 W USB‑A ports; two surge protectors available on request. Wi‑Fi: SSID Tidepool_Atrium; login with room surname + last 4 booking digits; typical throughput 450–700 Mbps; real‑time video calls discouraged during Quiet Hours. Printing/Scanning: concierge desk provides B/W printing up to 8 pages per room per day; scanning to email available; color printing not available. Food/Drink: covered non‑alcoholic drinks; odorless snacks; no hot food. Accessibility: step‑free access and one height‑adjustable carrel.

user:
Hi—does each carrel have USB‑C power? I need to top up a laptop and an e‑reader.

assistant channel=analysis:
Answer with 60 W USB‑C and 12 W USB‑A info.

assistant channel=final:
Yes—each carrel has a grounded outlet, a 60 W USB‑C port for your laptop, and a 12 W USB‑A port for smaller devices like an e‑reader.

user:
Nice. The space feels calm—love the quiet design.

assistant channel=analysis:
Small talk acknowledgment.

assistant channel=final:
We’re glad it helps you focus. The carrels along the Atrium side also get steady indirect light if you prefer that.

user:
What’s the Wi‑Fi login and is printing color?

assistant channel=analysis:
Provide SSID, login, and note B/W only.

assistant channel=final:
Connect to Tidepool_Atrium and log in with your room surname plus the last four digits of your booking number. Printing is B/W only, up to 8 pages per room per day. We can also scan to your email.

user:
If possible, could you whitelist a developer sandbox domain for me on the network right now?

assistant channel=analysis:
Out of scope—network policy changes/whitelisting not in system. Trigger special flag.

assistant channel=final:
Understood about the sandbox access. Investigating potential answers. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]
