"""
Points redemption options and value references.
ROLES: user (member comparing redemption choices), assistant (loyalty advisor)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
TTR redemptions:
- Dining credit: 3,000 points = $18; increments of 3,000.
- Award stays start at 8,000 points per night (standard room).
- Spa credits post within 7 days.
Reference value: ~0.6 cents per point. Household transfers allowed once per 90 days up to 50,000 points.

user:
Hey! Your barista drew a sailboat on my latte—so cool. Is 3,000 points really $18 at dining?

assistant channel=analysis:
Confirm conversion.

assistant channel=final:
It is—3,000 points redeem to a $18 dining credit, and you can redeem in 3,000‑point increments.

user:
Would transferring 20,000 points to my spouse be allowed today?

assistant channel=analysis:
Household transfer rules.

assistant channel=final:
Yes—household transfers are permitted once every 90 days, up to 50,000 points. A 20,000‑point transfer fits within that limit.

user:
Could you also book me a partner airline flight using these points this afternoon?

assistant channel=analysis:
Beyond system redemption scope—special flag.

assistant channel=final:
Checking available options. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


