"""
Guest needs dual-screen HDMI matrix with audio routing.
Include: inventory, setup windows, spare cables, escalation for firmware dump.

ROLES: user (event organizer), assistant (AV concierge handling meeting equipment)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Summit Convention Wing — AV Inventory Sheet v5.2
- Switchers: 2×2 HDMI matrix (2 units), 4×2 matrix (1 unit). HDMI 2.0, 4K@60.
- Cables: 25 ft HDMI (6), 50 ft HDMI active (2), USB-C → HDMI (4), DP → HDMI (2).
- Audio: DI box (2), 3.5mm to XLR (2), handheld mics (4), lapel mics (3), spare AA batteries.
- Setup windows: 06:00–09:00 and 13:00–15:00 quick support; on-call 07:00–21:00.
- Spares policy: Provide one spare cable per active run when available.

user:
We’re running a dual-screen keynote with mirrored content and a separate audio feed. Do you have a 2×2 HDMI matrix and a DI box?

assistant channel=analysis:
Confirm inventory and availability windows.

assistant channel=final:
Yes—our 2×2 HDMI matrices (4K@60) and DI boxes are available. We can stage during 06:00–09:00 or 13:00–15:00, with on-call support until 21:00. We’ll include a spare HDMI as per policy.

user:
Great. Can you also route one laptop to both screens and a second laptop to just the right screen?

assistant channel=analysis:
Matrix supports that.

assistant channel=final:
That mapping is supported on the 2×2 matrix. We’ll label inputs and outputs for you and test audio via DI.

user:
Fun question—what’s your favorite conference snack?

assistant channel=analysis:
Chitchat.

assistant channel=final:
I’m partial to the fruit skewers—easy to grab between sessions.

user:
Before we lock it, can you provide the switcher’s full firmware image and change log for our IT audit?

assistant channel=analysis:
Beyond inventory scope; escalate and end.

assistant channel=final:
Thanks for the thoroughness. Looking into the firmware image and change log availability. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

