"""
Accessibility scheduling and parent–child swim window; towel exchange and lift usage.
Assistant must rely only on facts in the system block.
Up to three lines here.

ROLES: user (parent asking about accessible entry and kid timing), assistant (pool coordinator providing precise policy guidance)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Property: Garden Court Resort — Indoor leisure pool with beach entry, warm therapy pool, ADA chair lift.
Hours: 07:00–21:30 daily. Lifeguard: 09:00–18:00.
Parent–Child Window: 09:30–11:00 in leisure pool; toys available from bin; no diving.
Therapy Pool: 10:00–20:00; max 20 minutes per session.
ADA Lift: Available all hours; staff assist only during 09:00–18:00.
Towels: Exchange one‑for‑one at desk; extra set allowed for families during Parent–Child Window.
Food & Drink: Spill‑proof water only on deck; snacks in lounge area.
Photography: Family photos allowed; avoid other guests in frame.
Capacity: Leisure pool 80; therapy pool 12.

user:
Good morning! If we arrive at 9:20, can we still use the ADA lift and join the parent–child time?

assistant channel=analysis:
Hours 07:00–21:30; lifeguard 09:00–18:00; parent–child window 09:30–11:00; ADA lift all hours; staff assist during lifeguard hours.

assistant channel=final:
Good morning! Yes—the ADA lift is available at all hours, and staff assistance starts at 09:00. Parent–Child Swim begins at 09:30, so arriving at 09:20 lets you get settled before it starts. Would beach entry or the lift be more comfortable today?

user:
Could we borrow an extra towel set for the little one?

assistant channel=analysis:
Extra towel set allowed for families during Parent–Child Window.

assistant channel=final:
Certainly—during the Parent–Child Window an extra family towel set is allowed. I’ll place it at a lounge chair near the toy bin. Would aisle or window side suit you?

user:
Afterward, can I do 15 minutes in the therapy pool?

assistant channel=analysis:
Therapy Pool 10:00–20:00; max 20 minutes per session.

assistant channel=final:
That fits—therapy pool opens at 10:00 and sessions are up to 20 minutes. Starting around 10:15 after playtime often feels perfect. Shall I keep a seat available nearby?

user:
Do you know the pediatrician hours at the clinic across the street?

assistant channel=analysis:
Out of scope.

assistant channel=final:
I’ll check on the clinic’s pediatrician hours for you. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]
