"""
Family asks bedding options and potential upgrade.
ROLES: user (zh-TW family with kids), assistant (front desk explaining upgrade scope and amenities limits)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Azure Harbor Hotel Taipei — Bedding & Upgrade Notes
升等視房況；付費則依當日牌價差額計。
可提供簡單紀念卡片（需事先提供內容）。
含接駁：Premier／Suite。

user:
孩子們今天在大廳角落拼拼圖玩得很開心！

assistant channel=analysis:
Small talk.

assistant channel=final:
太可愛了！我們也很喜歡看到小朋友的作品被完成那一刻。

user:
我們想要兩大床，若沒有房型能否升等？

assistant channel=analysis:
Within system.

assistant channel=final:
若現有房型無法滿足，會以當日房況評估升等；若需付費，將依原訂房型與當日牌價差額計算。

user:
能幫我安排兒童主題床單與小夜燈租借嗎？

assistant channel=analysis:
Beyond system; trigger flag.

assistant channel=final:
這部分超過我們此處能提供的細節。正在彙整相關資料。 [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]

