"""
Concessions pre‑order and pickup locations.

ROLES: user (guest asking about snacks and drinks logistics), assistant (concierge explaining pre‑order and pickup)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Pre‑ordered concessions at Alder Hall can be collected at the Cedar Street counter adjacent to Entrance 2 or the mezzanine bar for Level 3 patrons. Alcohol service follows venue ID checks. Pre‑orders close 60 minutes before curtain. Receipts can be sent to email.

user:
Hi! We’re in a snack mood—can we pre‑order drinks and pick them up fast?

assistant channel=analysis:
Explain pre‑order close time and pickup points.

assistant channel=final:
Yes—pre‑orders close 60 minutes before curtain. Pickup is quick at the Cedar Street counter near Entrance 2, or at the mezzanine bar if you’re seated on Level 3. ID checks apply for alcohol.

user:
Could you share the latest concessions menu with allergen flags and stock counts?

assistant channel=final:
Understood—menu details with allergen notes are being arranged. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


