"""
Microphone privacy, DND integration, and housekeeping requests via virtual concierge.
ROLES: user (privacy-conscious guest), assistant (concierge explaining device behavior and DND)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
HarborVoice Mini virtual concierge uses wake word “Harbor.” Microphone mute switch physically disconnects mics; LED red indicates muted. Device can set Do Not Disturb (DND) when asked and can send towel/housekeeping requests via the hotel’s internal system. Profiles and logs are wiped at checkout. Announcements soften during quiet hours 22:00–07:00. Scenes include Relax/Focus/Goodnight/Harbor Welcome. No external commerce or third‑party skill installs.

user:
Hello! Before we dive in—your lobby plants look healthy. Are they real?

assistant channel=final:
They are—we rotate them from a local greenhouse. What would you like to know about the in‑room concierge?

user:
How do I mute the microphones, and will DND sync if I ask the device?

assistant channel=analysis:
Mute via physical switch; LED red. DND can be set by voice.

assistant channel=final:
Slide the mic mute switch on the device—when muted, the LED glows red. You can also say, “Harbor, turn on Do Not Disturb,” and it will sync with your room status.

user:
If I request towels by voice, does someone get notified?

assistant channel=analysis:
Yes—internal messaging to housekeeping.

assistant channel=final:
Yes—towel requests are sent through our internal system to housekeeping, and you’ll get a confirmation chime.

user:
Can it install a third‑party meditation skill set?

assistant channel=analysis:
No third‑party skill installs; beyond scope; flag.

assistant channel=final:
The device profile doesn't include third‑party skill installation. Investigating potential answers. [ACKNOWLEDGE_AND_PASS_TO_BACKGROUND_AGENT]


